Frequently Asked Questions

Everything you need to know about fueling your fitness journey with Chase Protein.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their supplements faster.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the unopened product for a full refund or exchange. Please contact our support team to initiate a return.

Are your protein powders third-party tested?

Yes, all Chase Protein products undergo rigorous third-party testing to ensure purity, potency, and the absence of banned substances or heavy metals.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Affirm.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and the UK. International shipping rates and delivery times vary by location and are calculated at checkout.

How can I track my order?

Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.