Returns & Exchanges
At Chase Protein, we stand behind the quality of our supplements and fitness gear. If you are not completely satisfied with your purchase, you can return unopened products within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return and receive a return authorization.
- 2.Prepare the Package
Securely pack the unused items in their original packaging, ensuring all safety seals are intact, and include your printed return slip inside.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method within 5 to 7 business days.